Terms of service

Draft version to be reviewed by the pharmacist-owner and a legal advisor. Items in square brackets [ ] must be completed.

These terms govern the use of the website and online shop of Diyane & Bellali — Pharmaceutical Care Clinic, operated by [legal business name]. By using the site, you accept these terms.

1. Health information

The content of this site is provided for information purposes only. It does not replace a consultation or the advice of a pharmacist or other health professional. For any question about your health or your medications, please contact the pharmacy. In an emergency, call 911; for health advice, you can also call Info-Santé at 811.

2. Products and prices

Prices are shown in Canadian dollars; applicable taxes and shipping fees are calculated at checkout. We make every effort to ensure descriptions, images and prices are accurate. In the event of an obvious pricing error, we will contact you before processing the order. Products are offered while supplies last.

3. Orders and payment

Your order is confirmed by email. Payment is processed securely by our payment provider. We may refuse or cancel an order, particularly in the case of an unusual quantity of a health product; you will then be refunded in full.

4. Returns and shipping

Returns and shipping are governed by our return and refund policy and our shipping policy.

5. Customer account

You are responsible for the accuracy of your account information. Please notify us without delay of any unauthorized use.

6. Appointments

Online booking is available for certain services. [Cancellation or late-arrival policy to be specified.]

7. Intellectual property

The texts, images, logos and graphic elements of this site belong to Diyane & Bellali or its licensors. Any reproduction without written permission is prohibited.

8. Personal information

How we handle your personal information is described in our privacy policy.

9. Consumer rights

Nothing in these terms limits the rights granted to you by the Quebec Consumer Protection Act or any other law of public order.

10. Governing law and language

These terms are governed by the laws of Quebec and the applicable federal laws of Canada. The French version prevails.

11. Changes

We may change these terms. The version published on this page, with its update date, is the one that applies. Last updated: [date].

12. Contact us

[Address] · [Phone] · [Email]